WorldOnGo for iPhone (Support Page)

01-21-2012: We have just uploaded an update for WorldOnGo that should fix the black captcha image problem mentioned below. The app will be available for downlaod as soon as it is approved by App Store. App Store generally takes about a week to approve updates.

01-14-2012: Vonage has updated thier website yet again, and that is what making the capthca image area appear black in our iPhone application. We believe we can solve this issue and are working on a fix. We will release an update as soon as we resolve the issue.

09-01-2011:Vonage has updated thier website and are now requiring captcha image verification when setting an international number as the call forward number. This is causing WorldOnGo not to function correctly. We foresaw this as a possible move by Vonage to prevent our app from setting the call forward and that is why we mentioned in our app description that this app may not work if Voange makes any changes to thier website. We are looking into this problem and hopefully can find a solution. There is no work around for this problem. You can still use this app to reset call forward to a US number or disable call forward.

08-10-2011: A few users have reported that the international calls are not getting forwarded, instead calls are being routed to Vonage home number. This seems to be an issue with how Vonage is forwarding calls. Now, Vonage is taking about five minutes to make call forward settings active. So, please turn on the call prompt in Settings-Advanced Settings and wait about 5 minutes before clicking Call button. Please do not quit the app, as quitting the app will reset the call forward in the background.
If it is still not working, you need to contact Vonage support team and ask why international call forward settings are not becoming active immediately.

Please write to support for feature requests, issues, usage questions etc.

Announcements:

Having problems? Check out our FAQs tab.

Our most recent update 2.1.9 is fully compatible with iOS 4.0 and above. It will reset the call forward on your vonage account while running in the background.

As always, it is a free update to all users who purchased previous versions of this App. Click here to get it from App Store.

All new update 2.0.0 has been approved and is now available on App Store. It brings a whole set of great features and is free for all exisiting users.

1) Push Notificatons : If you ever forget to reset call forwrad settings, we will notify/remind you to reset call forward settings. With this feature you don't have to worry about your incoming calls going overseas.

2) Recents Tab: Lists your recent calls (only 5 for Lite Users and 50 for Premier users). Premier users can also add the numbers they dialed to their address book from with in the app.

3) One Click Dialing : (For Premier Users only) Now you can create shortcuts/bookmarks on your home screen to the numbers you frequently call. Just go to http://www.aphetech.com/vongo/cl.php and follow the instructions on page. This great handfree feature very useful when driving. With just one click, you are calling the international party you want and restoring your settings.

4) Earn Free Upgrades: Refer WorldOnGo to your friends and get a free upgrade to Pro. Just go to Settings tab in WorldOnGo.

Update 1.6.5 has been approved and is now available on App Store. It addresses the recent connectivity issues with Vonage.

Update 1.6.3 has been approved and is now available on App Store.
To improve the usability, we have made following improvements
   *Re-arranged settings tab
   *Removed extra call prompts
   *Faster call forward configuration
   *Reset on call connect

Update 1.6.2 has been approved and is now available on App Store. It is a free update to all users who purchased previous versions of this App.
At the request of our customers, we have added following features in 1.6.2
   *'Reset Call Forward' button to main screen (Favorites tab).
   *Ability to specify multiple SimulRing numbers when restoring call forward settings.

Update 1.6 is the new version with a bug fix for app crashes when there is a very spotty network connection.

Update 1.5 is major update with lots of cool features and the update is free for all users who purchased previous versions of this app. Some of new features include
   *Automatic reset of call forward after your call ends. You don't have to remember to re-launch the app.
   *Up to 5 favorites for Lite version.





Known Issues:

-Special characters in username/password are not supported. Please change your username/password.

-This app may not work if there are significant changes to Vonage Web site or how Vonage call forwarding works.

Disclaimer:
WorldOnGo is not produced by, licensed from, sponsored or endorsed by, or in any other way officially connected with Vonage®
Vonage® is a registered trademark of Vonage Marketing LLC. Vonage World℠ is a registered service mark of Vonage Marketing LLC.